FAQ

WHEN WILL I RECEIVE MY ORDER?:
All physical orders take up to 3 business days for processing, while digital orders will be completed within 24-48 business hours.

I CAN'T FIND MY DIGITAL ORDER:
Please check your spam folder for an email containing the link to your instant downloads. If you ordered an item that needed customization, you will receive an email from info@pixeledink.store containing the file itself. 

USPS SAYS MY ORDER WAS DELIVERED BUT IT'S NOT HERE:
Please contact your local post office immediately. Pixeled Ink is not responsible for packages lost or damaged by USPS. 

MY PACKAGE'S TRACKING ISN'T UPDATING:
Please give USPS ample time to update their system, as sometimes there may be minor delays. If you continue to have issues, please contact USPS directly. 

DO  YOU OFFER DISCOUNTS FOR BULK ORDERS?
If you are interested in a bulk order, please reach out to us at info@pixeledink.store

CAN I ORDER JUST ONE STICKER?
Due to the low cost that we offer, we are unable to sell 1 individual sticker; however, if you'd like to create a custom set from the options we offer, please contact us at info@pixeledink.store.

WHAT SIZE ARE THE INVITATIONS/THANK YOU CARDS?:
All invitations and thank you cards are standard size. 5" x 7" for invitations and 4" x 6" for thank you cards.